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Sep 24, 2023
Business English Communication Skills by University of Washington (Coursera)

Online Courses by University of Washington

This specialization offered by University of Washington on Coursera platform aims to build English skills for business. It teaches learners to communicate effectively in English in professional settings, helps them to expand their vocabulary and learn terminology. The skills that they learn in this program can be applied to all business communication such as negotiations, telephone conversations, reports, emails, planning and presentations.

The program is structured as a series of four courses followed by a capstone project where learners demonstrate their competence in everything that they’ve learnt throughout the course. The topics covered in the courses include the following:

  • Developing networking skills
  • Learning vocabulary and customs related to socializing and networking in English
  • Recognizing and producing formal and informal language in emails
  • Developing vocabulary related to jobs and companies
  • Vocabulary and skills related to participating in on-site meetings and teleconferences
  • Negotiating strategically in formal and informal settings
  • Language and techniques for making effective presentations in English

Key Highlights

  • Improve your ability to speak, write and understand English in professional contexts
  • Learn language and strategies for successful negotiations
  • Understand how to interact with business contacts in person, on the phone and over email in a professional way
  • Learn to present information in an organized and engaging way
  • Lessons include examples from real-life companies like Starbucks and Amazon
  • Project involving writing and articulating a mini business plan
  • Excellent for any professional who wants to communicate effectively in English

Duration : 6 months, 5 hours per week

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